Abstract

This session starts by listing the roles presumed involved in the PLE solution.
Hard copies of persona candidates representing those roles will be distributed to participants. Each persona will be described to the group. For each persona, the group will edit the persona’s description, adding/removing those who are or are not relevant. A few selected scenes in the scenario will be played back. The session attendees will select a PLE scenario persona and participate in smaller groups in an ideation session to capture the experience map of the selected persona. Each group will discuss its findings.